About Us

Last updated: August 8, 2026.

LBC Tracking is an independent information portal built to make one thing simple: helping you track, understand, and manage LBC Express shipments without the guesswork. Whether you are waiting on a padala, a Balikbayan box from abroad, an online shopping order, or a Cash on Delivery parcel, our goal is to give you clear, accurate answers in one place.

What we do

We turn scattered, hard-to-find shipping information into plain-language guides that any Filipino sender or recipient can follow. Instead of digging through official pages, app menus, and branch signage that don’t always agree, you get the practical version here — organized around the questions people actually search for.

Our content covers:

  • Tracking — how to find your LBC tracking number, what each status update means, and what to do when a shipment looks stuck.
  • Rates and payment — how LBC pricing works for documents, parcels, cargo, and Balikbayan boxes, plus accepted payment methods and Cash on Delivery.
  • Branches and hours — how to find the nearest LBC branch, opening hours, and whether branches operate on weekends and holidays.
  • Freight services — an overview of air, sea, and land freight options for larger or international shipments.
  • Apps and support — how to use the LBC tracking app and which support channel to use for each type of concern.

How we keep our information accurate

Courier rates, branch hours, and services change over time, so accuracy is an ongoing job, not a one-time task. Our editorial process is built around that reality:

  1. We base every guide on publicly available information from official LBC Express and related sources.
  2. We write in clear English while keeping prices, timeframes, and steps as precise as the source allows.
  3. We review published guides periodically and update them when rates, hours, or procedures change.
  4. We act on reader reports — if you flag something inaccurate, we investigate and correct it.

Who this site is for

We built LBC Tracking for the people who rely on the service every day:

  • Recipients waiting on a parcel or padala who want to understand a tracking status.
  • Online sellers and e-commerce stores managing multiple shipments and COD remittances.
  • Overseas Filipinos (OFWs) sending Balikbayan boxes home and tracking them across borders.
  • First-time senders who just need a straight answer on rates, branches, or how to ship.

An independent site — not affiliated with LBC Express

We want to be completely clear about this: LBC Tracking is an independent, privately operated information website. It is not owned by, operated by, endorsed by, or affiliated with LBC Express, Inc., its subsidiaries, or any of its official brands.

We are not a courier, and we do not handle, deliver, or take custody of any shipment. We do not have access to LBC’s internal systems, account data, or live shipment databases beyond what is publicly retrievable through standard tracking lookups. This means:

  • We cannot locate, release, hold, or redirect a physical parcel.
  • We cannot process refunds, claims, or Cash on Delivery remittances.
  • We cannot access your LBC account or personal shipment history.
  • Any tracking result shown or explained on our site is provided for convenience and is not a substitute for contacting LBC directly when an issue needs resolving.

The name “LBC,” “LBC Express,” and any related logos or marks are the property of LBC Express, Inc. and are used on this site strictly for descriptive and informational purposes, without implying any partnership or official relationship.

Editorial standards

Our guides are produced by a team focused on logistics and shipping information for a Philippine audience. We check facts against publicly available sources, write in plain language, and revise content as things change. We do not publish paid content that would compromise the accuracy or independence of our guides.

How we’re funded

LBC Tracking is free to use. It is supported in part by advertising served through third-party networks, including Google AdSense, which allows us to keep our guides free and regularly updated. You can read exactly how advertising and cookies work on our site in our Privacy Policy.

Our policies

For full details on how we operate, please see our Privacy Policy, Terms and Conditions, and Disclaimer.

Get in touch

Found outdated information, a broken link, or a topic you wish we covered? We’d like to hear from you — reach us through our Contact Us page. Reader feedback is one of the main ways we keep this site accurate and useful.