LBC Cash on Pick Up (COP) – Meaning, How It Works and Fees
If you sell online in the Philippines, sooner or later a buyer will ask whether you can ship LBC COP. It is one of the simplest ways to sell to someone who does not want to pay in advance, and it is also a safe option for the buyer, since they only pay when the parcel is already in their hands at the branch.
This guide explains the COP meaning at LBC, how it differs from COD, what the seller and the receiver each have to do, what LBC says about the fees, and how the money reaches the seller.
What Does COP Mean in LBC?
COP stands for Cash on Pick Up. The seller ships the item to an LBC branch that the buyer chooses. The buyer goes to that branch, pays the amount the seller set, and takes the parcel home. LBC then passes the collected money to the seller.
In short, the branch acts as the checkout counter. Nobody pays up front, and the parcel is never released until the buyer has paid.
LBC COP vs COD – The Quick Difference
Both services let the buyer pay after shipping, but the place of payment is different:
| COP (Cash on Pick Up) | COD (Cash on Delivery) | |
|---|---|---|
| Where the buyer pays | At the LBC branch they chose | At their door, to the LBC rider |
| Who travels | The buyer goes to the branch | The rider brings the parcel |
| Best for | Buyers who are often out or have no fixed address | Buyers who want doorstep delivery |
If your buyer prefers to stay at home, read our full guide to LBC Cash on Delivery (COD).
How LBC Cash on Pick Up Works for the Seller
Step 1 – Agree on the branch with your buyer
Ask the buyer which LBC branch is easiest for them to visit. LBC says it has more than 1,600 branches nationwide, so most buyers have one nearby. They can look one up in our LBC branches guide.
Step 2 – Book the shipment
You have three ways to book a COP parcel:
Step 3 – Fill in the COP details
On the form, write down:
Step 4 – Share the tracking number
Send the buyer the tracking number printed on your LBC receipt. Both of you can then follow the parcel with LBC tracking until it reaches the pick-up branch.
How to Claim a COP Parcel as the Receiver
Step 1 – Wait for the SMS
LBC sends the buyer a text message once the parcel is ready for pick-up at the chosen branch. Checking the tracking status first saves you a wasted trip.
Step 2 – Go to the branch with a valid ID
Bring a valid ID and the tracking number. The branch staff will look up the parcel under your name.
Step 3 – Pay the amount and claim
Pay the exact amount the seller set, then take the parcel. If you are unsure about payment options at the counter, see our LBC payment methods guide.
Claim your parcel promptly. LBC’s terms say unclaimed shipments must be claimed within 30 days from acceptance, otherwise LBC may dispose of them.
LBC COP Fees
LBC says the COP shipping rate depends on the parcel’s weight and destination. The one example LBC gives is:
| Parcel | Shipping | Box fee | Total |
|---|---|---|---|
| Up to 1 kg, within Luzon | PHP 70 | PHP 15 | PHP 85 |
LBC also states that the COP fee is waived when you book through LBC Online, and it advertises no return-to-sender (RTS) charge and no hidden COP fee. For any other weight or route, use the official rate calculator on the LBC website, and keep in mind that its estimates do not include box fees and other charges.
Booking on LBC Online is the cheapest way to send COP, since LBC states the COP fee is waived there.
How the Seller Gets Paid
When the buyer pays at the branch, LBC sends the seller a text message confirming the payment. You can then receive the money in one of three ways:
Sellers who join Asenso Hub, LBC’s free program for online sellers, can accept COP, COD and other payment modes, and LBC says remittance for these sellers happens within 24 hours.
Tips Before You Ship COP
Only send money or items to people you trust. LBC releases the parcel at the counter, but it cannot settle disputes about the quality of the item you sold.
Frequently Asked Questions
Does LBC COP Accept GCash?
LBC’s Cash on Pick Up information describes the buyer paying at the branch and does not list GCash as a COP payment option for buyers. GCash appears only as a payment mode for sellers in LBC’s Asenso Hub program. Bring cash to be safe, or ask the branch or call (02) 8858 5999 before you go.
